How patient experience drives outcomes (wellness & revenue)
The Health Biz Coach By Scott Bullington
Conversation with Ryan Mainey
The idea of patient experience seems like a very intangible idea, but it’s certainly not. And there are plenty of available studies to show just how much patient experience can impact your profit. Also, the symptoms and challenges around patient experience didn’t develop overnight and their manifestation isn’t going away over-night, so listen in as we discuss some actionable items you can take now to begin making your patient experience an excellent one!